HelpDocs

Product updates

roundup

Autumn 2025 Updates: What's New πŸ‚

It's been a super busy autumn for us of shipping exciting new updates to the HelpDocs platform. Here's what's newπŸ‘‡

  • Stats 2. Stop staring at numbers wondering "so what?" Stats 2 actually tells you what needs fixing. Self-Service Rate shows how well your docs work, Traffic Distribution reveals content health, and the Content tab calls out what's stale or abandoned.
  • Block Editor (Beta). Say goodbye to toolbar hunting! Our rebuilt editor is all about slash commands and drag-and-drop magic. Type / anywhere to summon what you need. Want to add an image mid-sentence? Just type /image right there. It's technical writing, but make it effortless ✨
  • Smoother Signups. No more making existing users fill out forms they've already filled out. One click and they're in.
  • Arcade Integration. Wanna create interactive demos? Just paste your Arcade link into the Block Editor. Done.
  • Template Options (V5). More customization, less code. Toggle dark mode now, more options coming soon.
  • The Little Things That Matter. Toasts that get out of your way, stale marking with common reasons pre-filled, better filtering, and drag-and-drop that just works.
  • Take a look at the full roundup over here β†’

How did you like this update?